Careers

At McMahon Ryan Child Advocacy Center, we offer a rewarding environment with a dynamic team. We focus on teamwork and values and, together, children come first in all that we do.

Interested in joining our Team? Review our career opportunities below and see if you have something that is a perfect fit for you. We can’t wait to meet you.

Interested candidates must submit a resume, cover letter and list of references. Please fill out the application below.

Positions Currently Available: 2 POSITIONS

POSITION TITLE: Receptionist (full-time)

The McMahon Ryan Child Advocacy Center in Syracuse, NY seeks to reduce trauma to child abuse victims by providing a safe, child-friendly location where teams of professionals work together to pursue justice and offer treatment. Our specialized trauma facility seeks a receptionist. McMahon Ryan Child Advocacy Center has a culture where self-care is discussed, encouraged, and implemented. Due to the nature of the work, there is a generous time-off package to give staff members time to relax and recharge.  Working hours: Monday through Friday 8:30am-4:30pm.

Job Duties:
• Answering a multi-line telephone
• Proper telephone etiquette, a professional attitude, plus the ability to screen calls and transfer to appropriate parties
• Meet and greet clients and visitors in a pleasant, professional and efficient manner
• Provide paperwork and documents to clients

• Manage volunteers
• Alpha filing, faxing, photocopying and scanning
• Perform all misc. duties instructed, including stuffing envelopes, typing correspondences, distributing mail, maintaining appearance of the front lobby etc.

• Ability to multi-task and work independently
QUALIFICATIONS:
• At least 1 to 2 years’ experience working a Front Desk, and answering a multi-line telephone system for a large professional organization. Ability to calmly and effectively handle a large call volume
• HS Diploma required, additional education strongly preferred
• Proficiency in Microsoft Office
• Strong verbal and written communication skills

Salary range: $34,000 to 36,000, depending on experience. Bilingual/bicultural candidates are encouraged to apply. Position is open until filled.

Please provide a cover letter describing your experiences that pertain to this position and resume to ebates@mcmahonryan.org

POSITION TITLE:  Therapist (Full Time)

DESCRIPTION:

The McMahon Ryan Child Advocacy Center in Syracuse NY seeks to reduce trauma to child abuse victims by providing a safe, child-friendly location where teams of professionals work together to pursue justice and offer treatment. Our specialized trauma facility seeks to hire a clinician to provide evidence-based, trauma-specific therapeutic treatment to children and non-offending caregivers who have been victims of child abuse. The therapist is responsible for the day-to-day services, which includes comprehensive therapy services to victims of child abuse, to include human trafficking and youth exposed to gun violence.

McMahon Ryan Child Advocacy Center has a culture where self-care is discussed, encouraged, and implemented. Due to the nature of the work, there is a generous time-off package to give staff members time to relax and recharge. Team members have opportunities to participate in national and local continuing education trainings to help refine and strengthen their professional skills. Clinical Supervision will be provided.

RESPONSIBILITES:

  • Provide crisis intervention, therapy, and support to individuals and families experiencing trauma 
  • Provide a minimum of 20 therapy sessions per week, including after-hours appointments (with last appointment at 6pm).
  • Work in collaboration with MDT team members.
  • Facilitate groups.
  • Provide referrals and systems advocacy as well as medical and advocacy referrals.
  • Manage difficult and/or client’s reflecting feelings and respond promptly to client needs.

QUALIFICATIONS:

  • Master’s degree in social work, Marriage and Family Therapy, Mental Health counseling or related field required.
  • NYS license to practice required, or a limited permit with the expectation to acquire licensure within a year of employment and/or when eligible.
  • One to three years of postgraduate direct service experience with youth and families preferred.
  • Experience with trauma therapy models preferred.
  • Understands and values racial equity as an organizational operating principle and is committed to continued learning on issues related to race, equity, diversity and inclusion.  

AGENCY EXPECTATIONS OF ALL EMPLOYEES:

  • Adhere to agency Policies and Procedures maintaining a professional demeanor and always respecting the confidentiality of clients and staff.
  • Perform duties as workload requires.
  • Maintain a positive and respectful attitude.
  • Communicate regularly with supervisor about issues verbally and in written form.
  • Demonstrate flexible and efficient time management and ability to prioritize workload.
  • Consistently report to work on time prepared to perform duties of position.
  • General housekeeping – maintain a clean and efficient work area free of debris and clutter.
  • Demonstrated commitment to the mission, vision and core values of McMahon Ryan Child Advocacy Center
  • Flexibility with hours, occasional nights and weekends required.
  • Transportation required.

ORGANIZATIONAL STRUCTURE:  Position reports to the Director of Counseling

SALARY RANGE: Starting salary range is $60,000-$70,000 Higher rates available for LCSW and Bilingual/bicultural candidates are encouraged to apply. McMahon Ryan is an Equal Opportunity Employer. Position is open until filled.

This job description in no way implies that these are the only duties to be performed by the employee(s) incumbent in this position.  Employee(s) will be required to follow any other job-related instructions and to perform any other job related duties requested by any person authorized to give instructions or assignments.

This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Currently looking for Volunteers, if interested please be sure to send your resume to cmarcoccia@mcmahonryan.org as a background check is required before moving forward.

McMahon Ryan Child Advocacy Center is a safe, child-friendly place for abused children and their families, supported by a committed, professional team specializing in child abuse cases – all located under one roof.  Our site offers: child-friendly interview rooms, on site exam facilities, child advocates, mental health counseling, Onondaga County Child Protective Services, Syracuse Police Department, Onondaga County Sheriff’s Department, Onondaga County District Attorney’s Office, and the Onondaga County Attorney’s Office.

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The McMahon Ryan Child Advocacy Center is an Equal Opportunity Employer.
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