Mandated Reporters


A mandated reporter is required to make an oral report to the State Central Register when, in their professional capacity, they are presented with reasonable cause to suspect child abuse and maltreatment. Among those who are mandated to make reports are:

  • Medical and hospital personnel
  • School officials
  • Social Service workers
  • Child Care workers
  • Residential Care workers
  • Law Enforcement personnel

For a more comprehensive list of which professionals are considered mandated reporters, please click here.

Effective October 1st, 2007, New York State law now requires that any mandated reporter, who has a reasonable cause to suspect or a direct disclosure of abuse or maltreatment from a child, must be the person to make the initial report. The person in charge of the institution, school, facility or agency, who does not have direct, first-hand knowledge of the alleged abuse or maltreatment, cannot make the report on behalf of the mandated reporter.

When making the hotline call, some information you may be asked for includes:

  • Information about the child including the child’s name, home address, and age
  • Your concerns about the child or what the child disclosed to you
  • Knowledge of other children that may be in the home
  • The child’s current whereabouts
  • Information regarding treatment of the child

You will be obligated to file a written report with Child Protective Services within 48 hours of making the oral report. You are entitled to a copy of the report. Your information will remain confidential. The law also specifies that no medical or other public or private institution, school, facility or agency shall take any retaliatory personnel action against an employee who makes a report in good faith. People who are not mandated reporters will not need to follow up with a written report. A non-mandated reporter also has the option to file the report anonymously.

Mandated reporters must complete a training and maintain a certification. McMahon/Ryan Child Advocacy Center offers training for mandated reporters in Onondaga County and can also refer you to other trainings and certification resources. For more information, please call 315-701-2985.



If you suspect that a child is being abused, call Child Abuse Hotline at 1-800-342-3720